Shipping Policy

At Manoj Sweets, we take great care to ensure that every order reaches you fresh, safe, and on time. Please review our shipping policy below for complete details on delivery across India.

1. Shipping Locations

We currently ship our products across India. Delivery availability may vary depending on the serviceability of your pin code.


2. Order Processing Time

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During peak seasons, festivals, or special promotions, processing times may be slightly extended.


3. Delivery Timeline

  • Metro Cities: 2–4 business days

  • Other Cities & Towns: 3–6 business days

  • Remote Areas: 5–8 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.


4. Shipping Charges

  • Shipping charges are calculated at checkout based on order value, weight, and delivery location.

  • We may offer free shipping on select orders or promotional campaigns.


5. Packaging & Freshness

We use secure and hygienic packaging to maintain the quality and freshness of our sweets during transit. However:

  • Slight changes in texture due to weather conditions (heat/cold) may occur.

  • Refrigeration may be recommended for certain products upon delivery.


6. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email to monitor the delivery status in real-time.


7. Delivery Attempts

  • Our courier partners will make 2–3 delivery attempts.

  • If the delivery fails due to an incorrect address or unavailability, the order may be returned or cancelled without a refund of shipping charges.


8. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

  • High order volumes during festivals

  • Courier service disruptions

  • Natural events or regional restrictions

We appreciate your patience in such situations.


9. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Please contact us within 24 hours of delivery

  • Share photos and order details for verification

We will arrange a replacement or suitable resolution.


10. Contact Us

For any shipping-related queries or support, feel free to reach out:

Manoj Sweets Support Team
Email: info@manojsweets.in
Phone: +91-99887 76655

We are committed to delivering sweetness and happiness to your doorstep with care and reliability.
Thank you for choosing Manoj Sweets!